The Importance of Landing Pages for Lead Generation

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We know what landing pages are, but do we remember to review them or refresh them? Possibly, the idea of creating or updating the landing page(s) has slipped to the bottom of our virtual “to do” pile. If you are not using landing pages, it is time to add the creation of one (or more) to your list of things to do.

What is a Landing Page?

The idea behind a landing page is to encourage conversions.

While conversions can (and do) happen on the home page of a business site, they are much easier than using a landing page. Why is that? Let’s picture the visit to the home page of a new website. We may become excited over all of the resources that are available there, but we may also become overwhelmed at how much content is available and wonder where we are supposed to start. Let’s face it. We are living in the “Information Age” and we can easily become inundated with information and border on the precipice of information overload. That is where the landing page comes into play.

The idea, as a business owner (or website owner), is to reach our goal, our business objective, whatever that objective is. Generally, there is some sort of monetary element to our objective(s), but even if there is not (i.e., growing an email list, brand exposure, etc.), we want to “convert” the website visitor from a lone visitor to a participant on the overall path to that business objective. Hence, what we call the “conversion.”

In some cases, a business may have a website that is really just a landing page, but generally, it will offer additional links for more information and resources, which is, in essence, a landing page home page.

The key thing, on the landing page, is to keep it simple, and more than that, keep it focused on your overall business objective, without any additional distractions that will impede that conversion.

The Creativity of Landing Page Marketing

For years, marketers have understood the need and possibilities that landing pages had to offer. In an article in Entrepreneur magazine in 2008, called “Stick to the Landing Page,” author Gwen Moran provides case studies and information from marketers on how to use landing pages. Some of those ideas are still relevant. The ideas include the combination of postcard marketing to pull people to the landing page instead of to the business home page. As a part of that postcard marketing, the landing page itself can be used as the graphic on the postcard, creating that appeal as soon as the would-be customer opens his or her mailbox.

This can also be done with business cards and handed out at trade shows and conferences, saving that postage cost that comes with the postcard marketing.

Another idea is to include the marketing of the landing page through the use of QR codes on posters and coupons that are given out in your local area or local stores that allow you to offer your printed promotional material.

The offline opportunities really are endless.

You may want to obtain an easy-to-remember domain for your landing page, so that it fits well on your printed material and is easy for the future client to remember. That doesn’t mean that you have to be married to that particular landing page as you can always change the design of the landing page or point to the domain to another landing page, changing your campaigns as they need to be changed.

Do the Math

In an article this year (2014) in the Journal of Advertising Research, authors Ewing, Steward, Mather, and Newton discuss the need to understand the difference between the viral aspect and the non-viral aspect and the mathematics on how to measure the success. Their article is called, “How Contagious Is Your Viral Marketing Campaign? A Mathematical Model for Assessing Campaign Performance” (that is a loooong title, eh?!).

Fortunately, many landing page tools and providers exist and the online providers tend to have built-in analytics so that you do not have to do the math yourself. The importance of these analytics is how you can review the effectiveness of your landing page and whether it is providing the conversions that meet your business objectives.

Combine that with the use of Key Performance Indicators (KPIs), as quarterly or monthly goals that feed into the overall business objective(s), and the analytics become a real view into the success of your landing page campaign(s). It provides a view into what is needed to have even greater success.

While you can create the landing page “by hand” coding it in html, you can also hire someone to create the landing page for you or use a service where design templates are available to get your landing page up and running right away. The advantage, there, is that often, those analytics and A/B testing are built into the online system. If you do it by hand or hire someone to create the landing page for you, be sure to hook up <a href=”http://www.google.com/analytics/”>Google Analytics</a>, or a similar analytics system so that you can track the results. By doing that, you can find out which landing page or landing page design is providing the most conversions for you. You don’t want to rely on just how many sales (or conversions) you are receiving because without the analytics, you will not have a clear view into the “what” is behind the conversions and that is what you need to repeat the success (or minimize the failure).

Conclusion

We have refreshed our memory on why it is so important to use landing pages. More importantly, understanding the purpose of the landing page, which is to obtain conversions. It is helpful (more like a requirement) to have analytics to measure the success of your landing pages to ensure that they are meeting your KPIs and your overall business objective(s).

So, what is next? If you have a landing page, it is a good time to review the effectiveness of that landing page and consider whether it needs a refresh or update. If you do not have a landing page, it is time to create one. Remember, it does not have to be perfect right out of the starting gate and you are allowed to improve over time. You can always apply what you learn to your own designs and future endeavors with your landing page objectives and campaigns going forward.

We are pleased to provide you with the insightful comments contained herein. For a complimentary assessment of your online presence, let’s have coffee.

Author

  • Deborah Anderson

    Deborah comes from a corporate background, as a Chief Technology Officer and operational management, and combines that with her entrepreneurial spirit and her success as a writer and Los Angeles Jazz singer. Her educational background is in software architecture and project management. She teaches professionally, including teaching companies how to use Twitter Chats to enhance their social media campaigns.

    With her SocialWebCafe.com, she is continually navigating the newer realm of Google+ Hangouts to iron out the glitches and present a platform that is workable for most businesses, as well as personal use. You can connect with her on Google+ and follow her at @SocialWebCafe.

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15 Responses

  1. Frederick Held says:

    Via LinkedIn Groups
    Group: Chief Marketing Officer (CMO) Network – #1 Group for CMOs
    Discussion: How Do You Use Landing Pages in Your Marketing Strategy?

    I have been doing ecommerce for goods and services since 1995. It has always been my policy to treat those who land on my site as buyers. This translates into the most compelling content and the fewest amount of clicks to purchase. All interesting and informative pictures animation etc are never on the navigation steps to purchase. I have found in fashions that celebrities wearing your outfits are interesting and not compelling so they are not in line to purchase as an example. Thus I get an average of 8 percent conversions.
    By Frederick Held

    • Frederick,

      That makes a lot of sense, to *not* clutter up that path to conversion. And, it seems that you have a proven ROI on that method. Thanks for sharing.

      -Deborah

  2. Jerry Nordstrom says:

    Via LinkedIn Groups
    Group: Chief Marketing Officer (CMO) Network – #1 Group for CMOs
    Discussion: How Do You Use Landing Pages in Your Marketing Strategy?

    Consumer is on a mission of discovery.
    They ask a question
    They do a search
    Your ad specifically introduces an answer to that question
    Your landing page fully satisfies the answering of that question

    Most often advanced PPC marketing gets very granular with their campaigns adgroups, ads and keywords. Thus, the number of unique landing pages can be massive.

    Conversely, a local business or any business with a simple service offering may find that by designing a responsive website with PPC advertising and tracking in mind may NOT need to create multiple Landing Pages. This is why it is imperative your web design team also has a full understanding of your overall online marketing strategy. Beautiful is not always efficient.
    By Jerry Nordstrom

  3. James Johnson says:

    Via LinkedIn Groups
    Group: Small Biz Forum | The Group for Small Business Owners & Professionals
    Discussion: How Do You Use Landing Pages in Your Marketing Strategy?

    Landing Page that links to custom navigation to products …..and the order form.
    By James Johnson

  4. David Yahid says:

    Via LinkedIn Groups
    Group: Small Biz Forum | The Group for Small Business Owners & Professionals
    Discussion: How Do You Use Landing Pages in Your Marketing Strategy?

    Advertise specific products or services, and have them link directly in to the landing page, from there you can convert to a lead or complete a purchase.
    By David Yahid

  5. Bill Bateman says:

    Via LinkedIn Groups
    Group: Small Biz Forum | The Group for Small Business Owners & Professionals
    Discussion: How Do You Use Landing Pages in Your Marketing Strategy?

    You are so right. Towards the bottom of my “to do” list is one of the most important lead capture tools in my arsenal. Thanks for the virtual “kick in the behind”
    By Bill Bateman

  6. Mike Haines says:

    Via LinkedIn Groups
    Group: Small Biz Forum | The Group for Small Business Owners & Professionals
    Discussion: How Do You Use Landing Pages in Your Marketing Strategy?

    We build custom PPC landing pages for our contractor-clients and find that our conversion rates are up to 5 times better than industry averages. We can control all elements of keyword and ad-match and find our quality scores can rise dramatically compared to their web pages with poor ad and keyword-match. We do use a redirect code for the mobile pages but I find the visitor experience and conversion rates are better when we can control all aspects of page design along with custom offers designed around search intent.
    By Mike Haines

  7. Eric Haaranen says:

    Via LinkedIn Groups
    Group: Small Biz Forum | The Group for Small Business Owners & Professionals
    Discussion: How Do You Use Landing Pages in Your Marketing Strategy?

    Good discussion. We use landing pages everywhere – any paid traffic goes to a specific landing page and we also use landing pages to target specific search terms for SEO. In my humble opinion if you’re paying for traffic and not using landing pages you’re leaving a lot of cash-eesh on the table.
    By Eric Haaranen

  8. Kevin Groome says:

    Via LinkedIn Groups
    Group: Chief Marketing Officer (CMO) Network – #1 Group for CMOs
    Discussion: How Do You Use Landing Pages in Your Marketing Strategy?

    Completely agree on the local level. Local marketers are already challenged by the number and diversity of marketing tasks they have to handle. Managing a landing-page matrix often just adds to that load. Might want a single “easily refreshable” landing page that can host the current offer or offers, but drives straight to purchase.

    Brands have the marketing intelligence and most (though not all) the strategic insights. Locals have the on-the-ground knowledge but need very disciplined frameworks to make the sometimes-massive job of marketing less of a load.
    By Kevin Groome

  9. Sheryl Williams says:

    Via LinkedIn Groups
    Group: Chief Marketing Officer (CMO) Network – #1 Group for CMOs
    Discussion: How Do You Use Landing Pages in Your Marketing Strategy?

    The frequency of refreshing landing pages should be metric driven and accompanied by A/B Testing. If you are faced with numerous pages for granular campaigns you can prioritize them by conversion rate. Hopefully the metrics you used to set them up can be used as a baseline to trigger future change notices.
    By Sheryl Williams

  10. Robert Hodge says:

    Via LinkedIn Groups
    Group: Chief Marketing Officer (CMO) Network – #1 Group for CMOs
    Discussion: How Do You Use Landing Pages in Your Marketing Strategy?

    In respect to PPC landing pages, I’ve had success in the past of making sure the messaging on the landing page confirms the keyword search subject. The messaging is short and simple, designed to validate to the end user they are at the right location for their searched need. Then, I limit their options to either (1) enter their contact information through a tracking form to get more information, (2) phone number to contact the Company. If spending money to drive traffic to the landing page, I want to ensure I am keeping it simple and trying to attain a qualified lead.
    By Robert Hodge

  11. Vanessa Glavac says:

    Via LinkedIn Groups
    Group: BIM Global
    Discussion: How Do You Use Landing Pages in Your Marketing Strategy?

    Lots of A/B testing, especially for paid search campaigns. Test test test!
    By Vanessa Glavac

  12. Michael Hornby says:

    Via LinkedIn Groups
    Group: Chief Marketing Officer (CMO) Network – #1 Group for CMOs
    Discussion: How Do You Use Landing Pages in Your Marketing Strategy?

    We use landing pages within the web site (not the home page) tied to specific promotions. And since those promotions are timely and come and go, so should the landing pages. When a promo is done, so should the landing page. But if you do this right you should be constantly putting up new landing pages and taking down the older ones.
    By Michael Hornby

  13. Julie Scheurer Graff says:

    Via LinkedIn Groups
    Group: Inbound Marketers – For Marketing Professionals
    Discussion: How Do You Use Landing Pages in Your Marketing Strategy?

    The best thing to do is to just test one thing at a time. Like change the wording of the headline and see how that performs compared to the first one. It’s not always the message that needs tweaking but sometimes the color or placement of a button, the number of form fields, etc.
    By Julie Scheurer Graff

  14. Joseph Gedgaud says:

    Via LinkedIn Groups
    Group: Inbound Marketers – For Marketing Professionals
    Discussion: How Do You Use Landing Pages in Your Marketing Strategy?

    Analytics and ROI is extremely important when creating a landing page. You need to make sure it helping you create a profit. measure everything and run tests. landing pages are an important part of a marketing funnel but like any media they need to be effective and profitable.
    By Joseph Gedgaud