Reputation Management | CompuKol Communications

Customer Service / Online Reputation / Relationship Management / Reputation Management

Is Bad Customer Service Killing Your Business?

Have you done an online search for your business lately? If you do not regularly monitor the results and maintain a culture of excellent customer service, you will probably not be happy with the results. Whether your business is online, brick and mortar, or a combination of both, your customers will be searching for you online. The search results they see will impact whether or not they decide to buy from you, hire your services, or visit your location.

Business Practices / Business Strategies / Marketing Strategy / Online Communication / Online Marketing / Online Reputation / Relationship Management / Reputation Management / Starting a Business

Learning to Like Criticism

No one enjoys being criticized! Yet, if you want to succeed, you’ve got to overcome all of your natural instincts and actively seek out feedback, good and bad.

Online Reputation / Reputation Management / Social Media / Social Media Monitoring

Using LinkedIn to Give You Expert Status

Your niche or industry is extremely competitive and you must do everything possible to make sure that you have an edge over your competitors. In fact, not only is there tremendous competition but the competition is getting worse day after day.

Business Strategies / Customer Service / Online Marketing / Online Reputation / Reputation Management / Social Media / Social Media Marketing

Incorporating Reviews Into Your Social Media Strategy

It is critical that you understand the important role that reviews play in the success of your social strategy and in your business in general. More and more, nowadays, people are reading reviews before they make any purchasing decision of any kind.

Customer Service / Online Marketing / Online Reputation / Reputation Management / Social Media

How Effective Are Online Customer Reviews?

In case you haven’t heard, it is the age of customer service. The customer does not have to be right but the customer is king in our new online economy. From the business perspective, customer service can be even more difficult because customers do not see the employees they are speaking to. Digital customer service has many challenges too because the tone is sometimes not conveyed through computers, emails, and faxes.

Business Relationships / Online Reputation / Relationship Management / Reputation Management

Purifying Your Online Reputation

In business and in life, before you can be a good “anything else,” you must be a good human being. You must speak kindly, help other people and you must try to tell the truth to the best of your ability.

Business Practices / Business Relationships / Customer Service / Relationship Management / Reputation Management

Enchanting Customer Service Phrases to Use

If you own a business, you understand that customer service is a necessary part of that business. It is also critical that you realize that effective customer service is about much more than just talking. It is all based on the actions taken.

Branding / Customer Service / Online Reputation / Reputation Management

Managing Your Online Reputation

Your brand reputation is a very large part of your business’s success. If other people don’t recognize and are not award of your brand, you won’t have anywhere to go. It is critical that you have a stragegy and a business plan from the beginning.

Blogs / Branding / Business Relationships / Content Marketing / Online Reputation / Reputation Management

Building Credibility as an Expert

As you are building your credibility, there are many things that you can do before you actually meet a single client or prospective client. Positioning your brand is critical before you do anything else. Everything else will follow after that.

Online Reputation / Reputation Management

Reputation Management – Foresight is the Best Medicine

Reputation management is a hot topic for companies, especially with social media and the growing importance of review sites and word of mouth referrals from friends and associates.

Tagged: Reputation Management