Using Social Media to Accelerate Customer Service Response
When you have a product or service that is not working, who do you call? Of course, you call Customer Service. If you still get no help, you find a better way to be heard.
Tagged: Business Etiquettes
How to Work Out a Gratitude Philosophy
To Thank or Not to Thank Online
“Gratitude is not only the greatest of virtues, but the parent of all the others.” – Marcus T. Cicero
“No one who achieves success does so without acknowledging the help of others. The wise and confident acknowledge this help with gratitude.” – Unknown
Say No Like a Pro — When You Must Turn Down New Business
Saying no to a prospective client is not the Kiss of Death. Rather, what will certainly lead to some issues in business is saying yes when you can’t deliver — or your gut has told you that the prospective client and/or their project is not the right fit.
Does Facebook Privacy Actually Exist?
The question of whether privacy really exists on Facebook is an important one that is on everyone’s mind. Privacy on the Internet is a hot button in general but when it comes to Facebook, it is especially sensitive.
Social Media Policy: Why Your Business Needs One
With more than one third of the world’s population now online, it makes sense to have guidelines and procedures for cyber citizens to turn to — and if you are a business owner or manager, you are putting your enterprise at risk without a carefully drafted, communicated, and monitored Social Media Policy.
SPAM: What it Is and How to Deal With It
We have all heard of SPAM and have all been on the receiving end of it. SPAM is an unsolicited, often commercial, message transmitted online as a mass mailing to a large number of recipients. So, what do we do?
Plagiarism of Blogs: What to Do
“Copy from one, it’s plagiarism, copy from two, it’s research.” Wilson Mizner. That actually is not true. Even if you take chunks of blogs from four or five different sources and publish them as is, it is still plagiarism.
Facebook Etiquette for Business
Your personal Facebook and Facebook business pages should remain separate, with no crossover. There are different etiquette standards for each. Of course, there will be times when you have a Facebook friend who is also a Facebook fan.