How to Measure Your Marketing Efforts Online

Google Analytics

Capturing the analytics and ways to gauge how your content is performing is extremely important for your business. You don’t have to accept the idea that your marketing efforts are just out there somewhere. That simply isn’t the case. Your efforts can be measured and you can hone your marketing strategy based on the results of those efforts.

The importance of analytics of your marketing efforts

You may think that gathering the metrics (the analytics) from your marketing strategy for your brand is a nice thing to capture but that it isn’t really necessary and that it doesn’t really make a tremendous difference to your business. Most likely, you couldn’t be more wrong. First and foremost, you can learn a great deal from the results of your marketing efforts. You can identify patterns and you can see what is working well for you and what is not working well. Then you can tweak your marketing strategy accordingly. With this in mind, you may be wondering exactly how you should go about getting that information.

  • Build your credibility before you build anything else: If you have been in business for longer than a second and a half, you understand that you will never be able to make a go of your business if you don’t establish solid relationships with the people to whom you wish to sell your products and/or services at any point along the way. Once you have established the relationship with the other person, you will continue to build your credibility and trustworthiness and you will successfully position yourself within your niche as a subject matter expert. Without establishing all of those qualities, nobody will be willing to give you or your business the time of day. Once the other person finds you credible beyond all question, you will be able to really make some serious headway. There are different ways to establish your credibility relatively quickly. You can gather testimonials from various people who have worked with you. That will carry your credibility some distance. Another really effective way to establish your credibility is by demonstrating to your target audience that you have the ability to solve their problems. If you can do that, they will trust you and they will find  you credible. In their minds, you know what you are talking about.

  • Make your call-to-action compelling: Surprisingly, more people than you may think will be willing to do whatever it is that you ask of them. It is actually all in the approach. If your call-to-action is compelling and it grabs the reader on a human/emotional level, they will most likely be willing to give you what you need. Just remember that whatever you do, do not try to give them the hard sell. That is the way to lose them the fastest. If that happens, they will never come back to you. You will probably not have a great deal of difficulty getting those people to buy what you are selling as long as you present the information in a way that touches them. You just need to figure out how to make that happen.

  • Put yourself in the shoes of your target audience members: It is absolutely essential that you remember that your being in business (if you have any hope or any desire to succeed) is not about how wonderful you and your business are. It is about what you can do for the other person (What’s In It For Me? (WIIFM). In other words, you must be able to solve the other person’s problems. If you can manage to do that, you will be in good. Try to avoid using too much jargon and make sure that your approach is genuine, sincere, and honest. The other person will greatly appreciate it.

  • Categorize your metrics in order to work with it and understand it more easily: Your marketing approach and what you do with the results of your marketing strategy should be categorized and organized in a way that works effectively for you. If you do that, you can get a great deal of benefit from the information. One of the important (and initial) things that you should do is categorize your target audience members (eventually to become clients, hopefully). Those buckets of information will come in handy at some point in the near future. The greater your understanding of the different categories, the more effective your marketing efforts will be.

  • Test your marketing material: Once you have gotten your marketing material to a point where you feel that it is the best that it will ever be, you will need to test it. As good as it probably is, you are not 100% objective about your own material. Even if you are somewhat apprehensive about testing, you should still go for it. You will be glad that you did because it will force you to improve your materials and you will become more successful.

Conclusion

Gathering metrics from the results of your marketing efforts is an extremely important part of your strategy. How else will you be able to ascertain how you are doing and what you are doing right and wrong. It isn’t a good idea to rely on someone else to give you that information. You need to rely on yourself. The information is critical to your business being a raging success. Only you can identify which strategies are working for your business and which ones are not. Measuring the results of your marketing efforts is one of the few objective (scientific, if you will) ways to capture a clear understanding of the effect that your hard work is having on your business.

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Author

  • Michael Cohn

    Michael Cohn is the founder and Chief Technology Officer (CTO) of CompuKol Communications. He has decades of experience in IT and web technologies. Michael founded CompuKol Communications to help small businesses and entrepreneurs increase their visibility and reputation. CompuKol consults, creates, and implements communication strategies for small businesses to monopolize their markets with a unique business voice, vision, and visibility. Mr. Cohn earned a Master’s degree in project management from George Washington University in Washington, DC; and a Master’s degree in computer science and a Bachelor of Science degree in electrical engineering from Fairleigh Dickinson University in Teaneck, NJ.

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6 Responses

  1. Jason Cobine says:

    Via LinkedIn Groups
    Group: Linked Business ?
    Discussion: How Do You Measure Your Online Marketing ROI?

    There are myriad ways of automating these measurements online. It’s measurements of offline marketing that most people shy away from. Even though everyone’s time is valuable most people don’t know what their hour is worth and whether where they spend it generates ROI.
    By Jason Cobine

  2. Brian Ferrar says:

    Via LinkedIn Groups
    Group: Chief Marketing Officer (CMO) Network – #1 Group for CMOs ?
    Discussion: How Do You Measure Your Online Marketing ROI?

    Regardless of online or conventional, ROI still matters to me. How else would I understand the payback on any particular campaign and whether it is worth repeating? If you are doing good lead capture and tracking in your digital marketing, calculating ROI should be no more complicated than before. But make sure you also look at other metrics specific to digital marketing, like impressions, click-through-rates, conversion rates, etc.
    By Brian Ferrar

  3. Louis Nicolaides says:

    Via LinkedIn Groups
    Group: Chief Marketing Officer (CMO) Network – #1 Group for CMOs ?
    Discussion: How Do You Measure Your Online Marketing ROI?

    Calculating ROI is a given to rationalize any marketing tactic. But what you do with the information and how you present it can be challenging also – even if the numbers are promising. Looking at results and making intelligent plans based on them and determining specific actions has its own set of issues we as marketers have to address – such as do we invest more in the tactic? Do we hold and continue to monitor?
    By Louis Nicolaides

  4. Fiona Wyatt says:

    Via LinkedIn Groups
    Group: Social Networking Blogger
    Discussion: How Do You Measure Your Online Marketing ROI?

    I am interested in gaining greater knowledge about measuring online Marketing ROI and what to do with the information once you have it. I was disappointed that this article focused more on the importance of measuring your marketing rather than providing the tools to measure and what to do with the information once you have measured it.

    I feel that perhaps the title should be changed to “Why” not “How”.
    By Fiona Wyatt

  5. Patrizia Salvaterra says:

    Via LinkedIn Groups
    Group: Marketing & Communication Network
    Discussion: How Do You Measure Your Online Marketing ROI?

    Very interesting contribution, I do totally agree with Carolyn. The value of marketing &/or self-marketing investments is to be measured and compared with time spent, resources employed and effective costs. Also we can check in different time how situation evolves, how market changes and the consumers’ needs and tastes modify. and consequently adapt our strategy and investments. many thanks!
    By Patrizia Salvaterra

  6. Brooke Hazelgrove says:

    Hi Michael,

    I’m with Fiona on this. Your article is a sturdy, helpful piece on why tracking online ROI is important, and the beginnings of how. I’d be interested to hear your approach on how you go about calculating your ROI though.
    This was something I got to think through recently – about how and why ROI should be at the top of your priorities for online marketing. To put it succinctly, I believe ROI helps us understand and create marketing strategies that are watertight and continually improving.

    Best,
    Brooke