Author: Matt Southern

Author

  • Matt Southern

    Matt Southern is the Social Media Manager at Bureau, a Canadian communications firm.

    With an advanced diploma in Public Relations and a B.A. in Communication Studies he's passionate about learning how to build connections with people, which translates into his work and his writing.

    He specializes in helping businesses build a human connection with their audiences through integrated strategies involving social media, content marketing and search engine optimization.

    You can visit his website at MattSouthern.com, where he blogs about topics that are designed to educate and provide value to small businesses looking to get more results out of their social media marketing.

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Business Relationships, Business Strategies, Online Communities, Online Marketing, Online Reputation, Reputation Management, Social Networking

Influencer Marketing – How to Harness It for Your Business

Cutting through the noise and getting noticed in today's marketplace is getting increasingly difficult. People aren't trusting corporate advertising as much as ... Read more.
keyboard-coffee-writing
Business Strategies, Customer Service, eCommerce, Online Communication, Reputation Management, Social Media, Social Media Monitoring

Social Media Customer Service – Turn Critics Into Brand Ambassadors

Some businesses shy away from using social media because they're afraid of negative feedback. That's understandable, but they're missing out on a huge opportuni... Read more.